CLOUD BASED Inbound call management system
Business Phone system features include and not limited to:
- Call Recording
- Call Reporting
- Agent Routing
- CLI
- Call Queuing
- Time of day routing
- NON geo Geographic Routing
- Geographic routing for store based businesses
- Intelligent call handling
- Call Whisper
- Greetings
- Music on Hold
- Position in queue
- Voice Response
- Call Centre Management System
- Multiple Destination Calling
- Mobile Routing
- Call Conferencing
- Call Alerts
- Skill set routing
- Decision based call delivery
- Multi Level IVR
CLOUD BASED Inbound call management system
We provide an advanced CLOUD BASED Inbound call management system and allow customers to get to the right department or person seamlessly. Our Cloud Based Call Handling System offers NO CAPITAL OUTLAY, simple pay-as-you-user cost structures and competitive call rate packages. Our intuitive portal provides powerful management features that can have a service up and running instantly.
You will have complete control of your inbound call services. Simple local and non- geographic number routing is nothing new; it’s the advanced features OUR SYSTEM offers that separates us from the competition.
No Upfront Capital Investment
Usually only found in high end on-premise solutions, our CLOUD BASED inbound platform offers a wealth of call features which can be turned off and on to suit your business requirements and budgets.
NO CAPITAL OUTLAY
VERY LOW PER USER COSTS
99.99% RESILIANT
DISASTER CALL RE-ROUTING IN SECONDS
Web Portal Login
Accessible from anywhere, any device
Inbound calling solutions have historically been limited to fixed locations by the need for on- premise hardware. This can lead to inflexibility and inefficiencies when dealing with rapid changes in demand and call volumes.
The power of Myriad being a fully hosted service is that you no longer need to be tied by hardware restraints and can access the service anytime, from anywhere, on any device with an internet connection through the online portal.