VOIP Business Phone Systems
Is it time to move away from traditional BT business phone systems?
Is it time to hang up on traditional BT telephone systems for your Liverpool business? Dusty cable-filled closets and sky high monthly line fees mean the old ways of working for a business telephone system are now very much a thing of the past.
85% of business in Liverpool and across the UK are updating their business phone systems before the ISDN changes in 2025. Covid has also meant that many business have had to adopt new VOIP business technology to adhere with telephone system infrastructure changes, like home workers and consolidation of staff. And even business growth in some sectors. Managing the influx of new calls has been difficult and meant many business have failed to maximise of revenue, profits and new business due to poor VOIP business phone system infrastructure or legacy phone system equipment. Or non at all.
At Liverpool based MCR Telecom we know that nearly 85% of businesses in Liverpool are doing away with their traditional business phone systems and looking at a better way of working and connecting with customers.
Cloud based VOIP Business IP System are the future
MCR Telecom is exactly that. We work hard to ensure our Cloud based modern 21st century VOIP phone system, gives your Liverpool business a competitive advantage. We use award-winning technology in our installation processes to give your business an agile crystal clear voip telephone system regardless of where you are; in the office or on-the-go!
Business critical reliability
99.99% Resilience is built into our infrastructure with 24/7 access to your cloud bases system. In the event calls need to be re-routed, diverts can be put in place within a matter of minutes for business continuity. Routing to any numbers including mobile handsets, with multiple calling perimeters. Meaning that several mobile numbers or other geographic locations can all be called at the same time.
Big or small businesses, same technology
Whether your business is big or small, we at MCR Telecom ensure you are wholly resilient with a IP telephony system that will allow you to ensure your employees remain innovative in their support of customers and most importantly, secure and even boost your revenue streams
Call: 01704 740432
EMail: info@mrctelecom.co.uk
Dedicated cloud service
MCR Telecom’s dedicated cloud-based small Business VOIP phone system is purpose built for your Liverpool business. MCR Telecom VOIP systems bring co-workers, customers, and collaborators together.
Work from anywhere or on the move
We help your Liverpool business to connect with customers and colleagues no matter where you are. Seamlessly transition from phone call to desktop and even to mobile phones, with the touch of a button, so you can work and collaborate in your own way.
Advanced customer experience
Make a great impression from wherever you are with a tailored business phone system experience that delivers efficiency and productivity for handling high call volumes. We ensure communications are automatically routed to local Liverpool data centres to deliver superior call quality and conversations that sound and feel natural.
Like a traditional landline but a million times better!
Self managed business phone system
We can supply, install and maintain a business phone system for you anywhere in the UK. And likewise, our white label cloud based system allows clients to self manage and take control. No need for expensive on premise business hardware, with cloud based management and controls, you can be in charge anywhere in the world right from your PC or Mac.
VOIP Business Costs savings
MCR Telecom knows that one of the biggest selling points for our small business ip phone system is affordability. Our technology, which is seamless to install, works day-to-day to reduce your capital expenditures, doing away with costly physical infrastructure and saving money on calling plans. Installing new business telephones can be deployed by the user but just plugging in a CAT5 cable with pre programmed phones. And with our mobile and tablet based business calling app, there isn’t a need for actual business phone hardware.
Business telephone numbers for users or stores, can be made live instantly just with a click of a button. Every business client is given a range of numbers for instant deployment, as one when they need them. With each having access to our full range of business call management features.
Call: 01704 740432
EMail: info@mrctelecom.co.uk
Fast delivery of infrastructure & Installation
MCR Telecom is fast, easy and, thanks to its high tech cloud based servers, allows your Liverpool business to get installed and working with the best telecom system within a matter of minutes. With MCR Telecom you can route and action inbound calls with ease. And it starts with your customer calling a local number.
Minimal staff training is required for swift deployment of new phone numbers or handsets. Avoiding unnecessary disruption to IT departments.
No more installation fees & self deployment
If you want to install a new business VOIP phone, installation is instant, with self deployment as handsets are all pre programmed for instant plug and play. Now more installation fees!
Endless list of business phone system features
MCR Telecom also looks at those system calming measures that help alleviate demand, such as auto attendant helping customers access the department they need quickly.
Features include and not limited to:
- Call Recording
- Call Reporting
- Agent Routing
- CLI
- Call Queuing
- Time of day routing
- NON geo Geographic Routing
- Geographic routing for store based businesses
- Intelligent call handling
- Call Whisper
- Greetings
- Music on Hold
- Position in queue
- Voice Response
- Call Centre Management System
- Multiple Destination Calling
- Mobile Routing
- Call Conferencing
- Call Alerts
- Skill set routing
- Decision based call delivery
- Multi Level IVR
We know the right business telephone system for your Liverpool can be complicated and time-consuming task and we invite you to get in touch with us today for a free VOIP Business Phone System assessment and quote.
Call: 01704 740432
EMail: info@mrctelecom.co.uk